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Mixed rental and retail transactions
One customer visit, even when every line works differentlyRental resources and retail merchandise should not require separate checkouts.
Rental, retail, and food lines do not follow the same operational rules. CIMARA Core keeps their differences intact while allowing the customer to use one cart and one payment. Online booking via the embeddable Website Commerce component is in active deployment with early customers. Walk-up reservations continue to be made at the counter.
CIMARA POS buyer guide
Keep the logic each line needs
A rental needs a resource and time window. Merchandise needs a SKU and quantity. Food may need preparation. Deposits and fees have their own purpose. CIMARA does not force those lines into one generic item workflow.
CIMARA POS buyer guide
Compose the visit before checkout
The guest can reserve equipment, add apparel, purchase food, and pay once. Staff work from one customer transaction instead of handing the visit between disconnected applications.
CIMARA POS buyer guide
Send a clean completed sale downstream
After the specialty workflow is complete, CIMARA posts one completed sale so retail inventory, payments, and reporting remain connected.
Questions to ask
Before selecting a rental and reservation system
What is a mixed transaction?
It is one customer visit containing line types with different operational rules, such as a timed rental, retail merchandise, food, deposits, and fees.
Why not treat a rental as a retail SKU?
A SKU and quantity do not capture which resource is reserved, when it is needed, when it returns, or whether it is available.
Does the customer pay more than once?
Rentals, merchandise, food, deposits, and fees ring on one cart with one payment.
Continue researching
CIMARA POS buyer guides
Counterpoint integration guide
Read: Counterpoint integration guideCompare rental software requirements
Read: Compare rental software requirementsGet started
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