Retail merchandise
- Gift shop, apparel, sundries, and souvenirs ring on this ticket.
- Inventory and margin stay on the merchandise line.
Home / Who We Serve / Tour Operators and Guided Tours
CIMARA Core
Tour Operators and Guided ToursWaivers, gear, and the shop on one checkout.
The trip is the booking. Every guest signs a digital waiver before the group heads out, and gear, a souvenir, or a snack rings on that same ticket. One guest. One tender, even out of cell range.
Digital waivers and contracts: available for new clients. Guests can sign on a phone or at the counter; the signed document stays with the rental record.
Online booking: embeddable Website Commerce component in active deployment with early customers. It adds online booking to your existing site while the core system handles inventory, pricing, and the counter experience.
Retail on this visit
The trip, the gear, and a souvenir
The guided trip is the booking. A dry bag, a helmet, or a souvenir is the add-on. CIMARA Core sells that mix at one package price. The gear stays a named unit. The shop stays retail.
A guided trip with a dry bag and a souvenir. A multi-day tour with a logo shirt from the shop.
Self-service kiosks
- CIMARA SCO (Self-Checkout/Kiosk) and Scan and Go shorten the line for people on the move.
- Guests ring their own purchase at the kiosk.
- The kiosk sits on the same checkout and the same system as the counter.
CIMARA POS
Take the sale to the customer
CIMARA POS is one solution for the counter and for mobile. It runs on most Android and Windows devices, on or off property, and is included with CIMARA Core.
CIMARA Ask AI
AI for management
CIMARA Ask AI is the management view. The manager decides in CIMARA Core.
Waivers, reservations, ticketing, and Rentals
Digital waivers
- Guests sign a detailed waiver for a jet ski, kayak, ATV, e-bike, ski, or snowboard.
- Digital waivers and rental contracts are available for new clients. Guests can sign on a phone or at the counter.
- The signed record stays on that same checkout.
Reservations and bookings
- Hold a named cart, kayak, site, or tour for a date and a window.
- Online booking via the embeddable Website Commerce component is in active deployment with early customers. Walk-up reservations continue to be made at the counter.
- Walk-up rentals and advance bookings share one occupancy view.
CIMARA ticketing
- Sell timed-entry tickets for a departure, a show, a tour slot, or a session.
- Sell general admission for the gate, the exhibit, or the day on the grounds.
- The admission ticket rings with the rental, the shop, and the food on one payment.
Rentals
- Rent it by the hour or by the season.
- Golf cars, campsites, boat slips, storage units, lockers, hangars, and gear such as kayaks and bikes.
- Short rentals check out at the counter. Long rentals bill monthly or on your schedule.
Website Commerce Plugin
Online booking on the site you already run
Online booking via the embeddable Website Commerce component is in active deployment with early customers. Walk-up reservations continue to be made at the counter.
Online booking through the embeddable Website Commerce component is in active deployment with early customers. Each deployment starts with a customer consultation to work out the requirements.
The Website Commerce Plugin is the online booking insert on a site you already have. Walk-up reservations continue to be made at the counter.
One guest record
Membership and loyalty
One system manages every transaction — retail, food, tickets, rentals, and loyalty — on one guest record. A single system is the point.
Loyalty and member discounts are available today.
A comprehensive membership system is coming soon. Membership discounts by member are honored today at sales points.
On the tour desk
The waiver, the gear, and the shop on one checkout
A guided tour, a shore excursion, or a multi-day outfitted trip is one visit with a desk, a staging area, and a drop-off. CIMARA keeps the booking, the waiver, the gear, and the shop on one checkout. Online booking via the embeddable Website Commerce component is in active deployment with early customers. Walk-up reservations continue to be made at the counter.
Gear at the staging area
Selling with no signal
The souvenir at the put-in
Book the trip or the seat
A guided hike, a shore excursion, a rafting trip, or a multi-day outing is a timed booking with a cap per guide. Walk-ups and reservations run at the counter today; online booking via the embeddable Website Commerce component is in active deployment with early customers.
A waiver for every guest
Every guest signs a detailed digital waiver before the trip, by email, QR code, or on a tablet at the desk. A minor needs a parent or guardian signature, and the guide can see who has signed before the group heads out.
Gear and retail on the same ticket
Dry bags, helmets, life vests, and a souvenir from the shop ring with the booking. The gear stays a named unit. The shop stays retail. No signal at the trailhead does not stop the sale: CIMARA POS keeps selling offline and syncs when the connection returns.
Ask on the desk
CIMARA Ask AI answers inventory and sales questions in plain language. CIMARA connects to the systems you already run, with integrations like NCR Counterpoint, and works with your existing products and customers, so you can start today and move at your own pace.
Selling with no signal
A guided trip often runs out of cell range. CIMARA POS keeps selling offline at the staging area or out on the trail, and the sale closes the moment the connection returns. Nothing is lost, and nothing double-charges.
Quick answers
Can every guest sign a digital waiver before the trip?
Yes. Every guest signs a detailed digital waiver before the group heads out, and a minor needs a parent or guardian signature. The guide can see who has signed before departure.
Does CIMARA keep selling with no cell signal?
Yes. CIMARA POS keeps selling offline at the staging area or out on the trail, and the sale closes the moment the connection returns.
Can gear and a souvenir ring with the booking?
Yes. CIMARA Core sells the guided trip with a dry bag, a helmet, or a souvenir at one package price. Gear stays a named unit; the shop stays retail.
Can guests book a guided tour online?
Online booking via the embeddable Website Commerce component is in active deployment with early customers. Walk-up reservations continue to be made at the counter.
Get started
See how CIMARA would work for your business.
Related markets
Related markets
Outfitters · Marinas · Powersports rentals
CIMARA runs the sale wherever your visitors stop.