Cancel at the end of the paid period
You may request cancellation through the customer account or by contacting support. The subscription remains active through the current monthly or annual paid period and will not renew after that date.
Legal
Cancellation and Refund Policy
Subscriptions sold by Frontier Retail, Inc., a Delaware corporation headquartered in the Charleston, South Carolina area, cancel at the end of the paid period. The refund rules below apply unless a signed order or applicable law says otherwise.
Refunds
Subscription charges are non-refundable once paid except where required by law, stated in a signed order, or necessary to correct a duplicate or erroneous charge. Cancellation does not create a prorated refund for unused time remaining in the paid period.
A signed order or applicable law controls if it provides different rights.
Billing errors
Contact billing@frontierretailinc.com promptly with the account email, order or license identifier, charge date, and amount. Do not send a full card number or CVV by email.
Chargebacks
Contact billing first so a billing error can be investigated. Nothing in this policy limits rights that cannot legally be waived.